FAQ
Here you will find answers to the most common questions we get
You are able to track your shipment from the time the cargo is received at the terminal to the time it discharges and is line released in our Track & Trace application. You can track your shipment by booking number, bill of lading number or customer reference number.
Track your shipment here
Due to security concerns we have decided to remove the cargo id search functionality from our Track & Trace web page.
We will continue to provide our customers with the capability to track their cargo by searching based on either the Wallenius Wilhelmsen Ocean booking number, Wallenius Wilhelmsen Ocean bill of lading number or the customer reference number.
Retrieved results will have all the same details as before, including cargo id information.
The Wallenius Wilhelmsen Ocean booking number and Wallenius Wilhelmsen Ocean bill of lading number will be provided to our customers during the shipping process and serve as the unique identification for the shipment.
In case you have any further questions, please reach out to our Customer Service team in your area.