Americas

September 16, 2025

On the ocean

Global and regional initiatives are helping reduce vessel waiting times through optimized scheduling, yard space management, and close coordination with customers and port stakeholders. However, congestion persists at key ports. Ongoing U.S. tariff discussions may further influence trade flows and service patterns. Our planning remains focused on alternative discharge options, stronger inland transport, and flexibility to adapt to changing conditions.

In ports and terminals

Our port teams continue working diligently to ensure safe and efficient operations. Below is a brief summary of service status at key ports.

Galveston: Pier 32 remains our primary berth with priority access, limited to roll trailers up to 70 MT. Pier 34 is available as a temporary alternative, allowing cargo up to 100 MT, though without priority—delays may occur, especially with heavy units. Heavier cargo (e.g., Sampsons, MPBs) remains on hold until road access to the terminal is completed.

We are also experiencing yard congestion due to extended cargo dwell time. We kindly ask customers with cargo at the port to expedite pickup to support more efficient yard operations.

Brazil:
Rio de Janeiro: Effective immediately, Rio de Janeiro will no longer be included as a standard part of our service offering. Our service to/from North America and South America will focus on the following ports: Rio Grande, Paranagua, Santos, Cartagena, Manzanillo, Manta, Pisco, Galveston, Altamira, and Veracruz.

Chile:
We regret to inform you that it has become necessary to discontinue our service to Chile from both Europe and Americas. We will continue to service Manta in Ecuador and Pisco in Peru. Service from Asia to Chile is not impacted via our Eukor product.

Pto Quetzal, Guatemala:
Port congestion is causing delays of 3–5 days. Expansion of Berths 5 and 6 is now expected to begin in Q1 2026. Updates will follow as the situation evolves.

Panama Canal:
Operations remain normal; however, only vessels with reservations are currently permitted to transit. Our voyage operators are working closely with canal authorities and vessel captains to ensure timely passage. The ACP is discussing a project to expand Neopanamax capacity by 2–3 additional daily transits.

Pto Caldera, Costa Rica:
Yard capacity has reached 124%, significantly impacting logistics and operations. Some carriers are reconsidering calls or transshipping via Balboa. Open berthing windows (Wednesday 1500–Thursday 1200) are improving predictability but remain subject to space and timely dispatch. The international port modernization tender has been postponed to 27 August 2025 at 1000hrs LT.To mitigate delays, cargo is being discharged at Puerto Limón. The first vessel was worked on arrival without issues, and no delays are expected for the second. Delays at Puerto Caldera may continue due to adverse weather conditions.

Acajutla, El Salvador:
RORO vessels are now calling Puerto La Union, berthing on arrival, no delays reported.

Corinto, Nicaragua:
Corinto continues to experience congestion, with vessel wait times now averaging approximately 5 days. Operations are permitted at the newly built Pier 1, helping to ease delays.

Buenaventura, Colombia:
Yard capacity has been reduced from 5,000 to 2,500 units, resulting in vessel delays exceeding 20 days. An additional 2,500 units of space has been secured at AZL (Zona Logística de Asportrans). Cargo must be pre-nationalized prior to discharge, and additional costs may apply. Cooperation from receivers is essential to secure berthing priority and reduce delays. This situation continues to impact schedules along the West Coast of South America. We are actively working with the terminal and local partners to ease the situation and kindly ask customers to expedite cargo dispatch upon discharge to help improve yard capacity.

This situation is impacting schedules along the West Coast of South America. We’re actively working with the terminal and local partners to ease the situation and kindly ask customers to expedite cargo dispatch upon discharge to help improve yard capacity.

Canada:
No current space issues. Several OEMs plan to increase monthly volumes starting July, in response to recent tariffs, with further growth expected through December.

Peru, Callao:
High-volume vessel calls remain challenging due to slow discharge rates and limited terminal capacity.

At our processing centers

Vehicle processing:
Operations:
Our port processing centers are open and operational. As production continues to be disrupted, we continue to be flexible in the services we offer, and how we organize our sites, as well as seeking additional storage options where necessary.

Mexico: All facilities remain open and fully operational. We continue to work closely with plant production and vehicle distribution areas across every facility nationwide to ensure resources are effectively adjusted.

Canada: We're experiencing record-breaking volumes at our Richmond and Annacis ports, exceeding forecasts. Infrastructure improvements are underway, and while this temporarily reduces capacity, we're managing increased volumes through added staff and partnerships with shipping agents and railroads. There may be constraints on vessel discharges due to this surge.

Equipment processing:
Operations: Our equipment processing centers in the U.S. and Panama are open and operational, though with reduced staff in some locations to reflect demand.

Capacity: We continue to see strong volumes at both our on-port and off-port EPC sites and encourage our customers to both look at their upcoming forecasts and any planned changes to assist planning for our operations teams.

Inland distribution

Keen Transport’s trucks are operational and deliver units to and from ports, plants and dealerships. The regional maintenance facilities are open to keep the fleet on the road, as well as our permitting team to secure necessary approvals.