Americas

Service Notice – Temporary Caribbean Service Adjustment
December 10, 2025
Due to severe congestion and weather-related delays at Kingston and Manzanillo, we face schedule disruptions and limited feeder capacity. Until further notice, we will not accept new quotes or bookings to: Georgetown; Paramaribo; Bridgetown; Degrad Des Cannes; St. George; Kingston; Phillipsburg; Port of Spain; Nassau; Willemstad; Oranjestad.
From Asia, service is temporarily suspended to: Georgetown; Paramaribo; Degrad Des Cannes; St. George.
From Asia via EUKOR, service remains available to: Oranjestad; Willemstad; Port of Spain; Nassau; Kingston.
We will share further updates as the situation develops.

Global and regional initiatives are helping reduce vessel waiting times through optimized scheduling, yard space management, and close coordination with customers and port stakeholders. However, congestion persists at key ports. Ongoing U.S. tariff discussions may further influence trade flows and service patterns. Our planning remains focused on alternative discharge options, stronger inland transport, and flexibility to adapt to changing conditions.

Our port teams continue working diligently to ensure safe and efficient operations. Below is a brief summary of service status at key ports.

In North America, conditions are improving, though challenges persist on the US West Coast and in South America due to rising import volumes.

Port Hueneme, USA: Minimal delays expected through December.
Galveston, USA: Minor daily closures; major construction not expected to impact cargo operations.
Canada, Port Westminster: Volumes expected to return; situation remains manageable.
Buenaventura, Colombia: 14–20 days waiting time due to yard limitations.
Corinto, Nicaragua: Pier 3 closed for 2–3 months; Pier 2 to reopen shortly.
High congestion expected as only Pier 4 is available and prioritized for containers.
San Antonio, Chile: Increased sales driving congestion.
Enhanced biosecurity measures underway.
Buenaventura, Colombia: Yard capacity reduced (5,000 → 2,500 units); delays 10–20 days.
Cargo must be pre-nationalized; cooperation from receivers remains critical.
Puerto Quetzal, Guatemala: 3–5 day delays due to congestion.
Berth 5 & 6 expansion planned for Q1 2026.
Corinto, Nicaragua: 7–10 day delays continue.
Piers 2 and 3 under maintenance; container priority worsening vessel queues.

Vehicle processing:
Operations: Our port processing centers are open and operational. As production continues to be disrupted, we continue to be flexible in the services we offer, and how we organize our sites, as well as seeking additional storage options where necessary.

Mexico: All facilities remain open and fully operational. We continue to work closely with plant production and vehicle distribution areas across every facility nationwide to ensure resources are effectively adjusted.

Canada: We're experiencing record-breaking volumes at our Richmond and Annacis ports, exceeding forecasts. Infrastructure improvements are underway, and while this temporarily reduces capacity, we're managing increased volumes through added staff and partnerships with shipping agents and railroads. There may be constraints on vessel discharges due to this surge.

Equipment processing:
Operations: Our equipment processing centers in the U.S. and Panama are open and operational, though with reduced staff in some locations to reflect demand.

Capacity: We continue to see strong volumes at both our on-port and off-port EPC sites and encourage our customers to both look at their upcoming forecasts and any planned changes to assist planning for our operations teams.

Keen Transport’s trucks are operational and deliver units to and from ports, plants and dealerships. The regional maintenance facilities are open to keep the fleet on the road, as well as our permitting team to secure necessary approvals.